Per named user, per month. One-time enterprise setup.
Per named user, per month. One-time per-client setup.
Where it runs
One dedicated environment per client instance. Provisioned and operated by geneworks.ai.
No shared application runtime. No shared database with row-level separation.
Not part of the standard offering. A dedicated arrangement can be discussed where regulation requires it.
Questions
Named seats, billed per user per month. Term, seat count, and setup are agreed in the order.
Enterprise platform is for teams running change on their own estate: named seats, organizational memory, Software factory, the SDLC loop, and a dedicated environment. Professional services is for practices delivering client work: named seats, unlimited AI usage under fair use, and each connected client environment licensed separately. Both include two dedicated resources and a named account executive.
Per named user, per month. There is no per-token metering and no usage true-up. Term, seat count, and the one-time setup fee are agreed in the order.
A named person on the platform. On Enterprise platform that includes organizational memory, Software factory, the SDLC loop, and evidence on the change. On Professional services that includes unlimited AI usage under fair use.
No. There is no per-token metering and no consumption billing. Professional services includes unlimited AI usage under a fair use policy.
A dedicated, single-tenant environment, the secure connection, and initial configuration. On Professional services, setup is once per connected client environment.
Each connected client environment is licensed separately.
Yes. A 6–8 week value proof on one high-friction workflow: Baseline, Configure, Run, Prove.
No. Nothing is installed into the instance. GeneWorks connects over authenticated REST APIs. No scoped application, no MID Server, and no extra ServiceNow plugins for core operation.
No. Two human gates cannot be switched off: design review before build, and evidence review before release. Changes leave as scoped update sets on your existing promotion path.
A managed, single-tenant environment on AWS, one per client instance. Your instance data stays in your instance. Encryption keys stay in your KMS. Production business records are not copied in full.
No. GeneWorks runs ATF on its own runner. Functional tests against the live UI are included.
Yes. Production, sub-production, and personal developer instances with REST API access.
Not as the standard offering. A dedicated arrangement can be discussed where regulation requires it.
Next
Enterprise platform or Professional services. Named seats, billed per user per month.