CMDB Assessment · instance dev310977.service-now.com
dev310977
scan #1 · 17h ago · 14m 46s · read-only
CMDB Assessment Score
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CMDB Assessment Score

A comprehensive view of your CMDB's maturity, data quality, governance, and operational health — from executive score to detailed evidence.
65 / 100 0 100
CMDB health score

Global Operating Model

Level 3 · Defined

ITSM can lean on it; gaps remain in services and governance.
Near-term target: 86 — reaches Service Awareness & Automation (Level 4 · Quantitatively Managed).

CMDB Health

Powered by the Health Dashboard — pick your CI classes and rules to light this up
No health report yet. Choose the CI classes that matter, your recommended fields, and your compliance conditions — the aggregated Completeness, Correctness, and Compliance will show here.

Scorecard

Fixed targets · click a metric for the data behind it
Completeness — mandatory vs recommended attributes
Mandatory attributes are what routing, impact, and ownership depend on — a gap here is a broken process. Recommended attributes drive audit, ITAM, and reporting — a gap here is unrealized value.
Mandatory attributes
56%
Name, owner, support group, environment
Recommended attributes
53%
Description, location, manufacturer, model, serial, assignee
Correctness & adjacency
Whether what the CMDB says is still true, and whether CIs sit next to the things they actually depend on.
CI freshness
88%
Updated by discovery in the last 30 days
CI uniqueness
94%
No duplicate serial, name, or IP pairing
Relationship coverage
41%
CIs with at least one upstream or downstream link